1. Relevant Experience, established client list
   
2. The most comprehensively established end-to-end Service suite
   
3. Carrier-neutral world-class Infrastructure
   
4. A complete 24x7x365 environment
   

1. Relevant Experience
3 out of 6 of India's Top Portals and websites are hosted with NetMagic.
                                                - Source: Alexa Industry Traffic Reports, 2002.

Since it's inception in 2000 as India's first focussed private Internet Datacenter, NetMagic has established itself as the provider of choice for clients with mission-critical Hosting requirements. NetMagic covers the entire gamut of Hosting operations, including Premium Shared Hosting, Managed Colocation, and Dedicated Hosting Solutions. The world-class Datacenter in Mumbai is augmented by a Virtual datacenter in the US, giving our customers the option to host their applications in either or both location.

NetMagic's client list of Hosting customers includes some of the top names across various industries, such as Infotech, ITES, Manufacturing, Banking and Finance, Media and Entertainment, Hospitality, Travel and Tourism, Education, Telecom, and Government institutions.

2. A comprehensive Service suite for end-to-end solutions
At NetMagic, we believe in complimenting our basic Hosting and Colocation solutions with a comprehensive suite of Managed and Professional Services, allowing our customers to construct modular solutions that are tailor-made to their specific requirements.

VALUE-ADDED HOSTING SERVICES COLOCATION SERVICES BANDWIDTH & CONNECTIVITY SOLUTIONS & SERVICES Dedicated Hosting Solutions   Basic Monitoring & Management (Advanced Monitoring & Management optional)   Server Lease Solutions   Dedicated Hosting bundled offers   Premium Shared Hosting Services   24x7 Monitoring & Management   24x7 Helpdesk   Firewall   Automated Data backup   Logs NetMagic's 20,000 SQFT carrier-neutral Datacenter offers:   Server Colocation   Rack Solutions    Single Server colocation Quarter Racks Half Rack Full Rack   Customized Cage Solutions     Capped and burstable bandwidth solutions   Internet Leased Line Services   Point-to-point connectivity solutions and services (Wireline, Wireless, Dial-up)   REMOTE INFRASTRUCTURE MANAGEMENT PROFESSIONAL SERVICE SUITE DISASTER RECOVERY SOLUTIONS AND SERVICES   Remote Server Monitoring and Management   Remote Network Monitoring and Management   Dedicated NOC Services   Database Monitoring and Management   Mail and Web-application Monitoring and Management Consulting, Implementation, and Management   Network Architecture and Design   IP Addressing / Routing   Database Management   OS Management   Facility (Datacenter, Carrier Neutral Facility, NOC and Support-Center) Design & Implementation Consulting Comprehensive Disaster Recovery Solutions and Services   Business Impact & Risk Analysis   Contingency Audit & Plan Assurance   DR Solution Implementation   DR Solution Management   Hot-site Services MAIL, MESSAGING, & IP-TELEPHONY SERVICES MANAGED SECURITY SERVICES DATA BACKUP, RESTORATION, AND OPTIMIZATION SERVICES Managed Mail Services   Shared Mail Solutions   Dedicated Mail Solutions   Local Mail Server Solutions   Microsoft Exchange Management   Industry-leading Advanced Anti-Spam Solutions with Antivirus   SMS Solutions and Services   Push and Pull Messaging to CDMA and GSM networks   Query-based Messaging   Database Integration with Condition-based alerts   Mail alerts via SMS   IP Telephony Solutions & Services   International IP Telephony (incoming and outgoing)   Firewall Management Services   Managed Intrusion Detection Services   Managed Intrusion Prevention Services   Security Audits   Vulnerability Assessment   Penetration Testing   Log Analysis   Patch Management   VPN Integration (vendor neutral for maximum flexibility)   Automated DLT-based Data Backup Services (daily incremental, fortnightly full)   DAT / CD-based Backup services   Online / Offline Data Storage & Archival Solutions and Services   DAS / NAS based Storage Solutions   Load Balancing Services    Shared Dedicated

3. World-class Facilities and Infrastructure

NetMagic's 20,000-sq-ft carrier-neutral Internet Datacenter in Mumbai has been designed keeping with a best-practices ideology in mind. All mission-critical systems pertaining to the daily operation have been sourced from best-of-breed platforms and vendors, and operate within an N+1 Redundancy model, which enables NetMagic to offer industry-leading uptime to our clients.

NetMagic's Datacenter in Mumbai featured on the cover of Network Magazine

Complete carrier-neutrality

Carrier neutrality provides flexibility to work with multiple carriers providing better geographical spread for connecting customer branch location to the hosted location. Further redundancy can be built across multiple carries to ensure higher uptimes. Additionally, a carrier neutral facility can provide customers with maximum flexibility and redundancy within a deployed network, by integrating services from multiple third-party service providers. NetMagic is completely carrier neutral, with local loop and backbone infrastructure from MTNL, Reliance, Tata Power Broadband, Tata Teleservices, and various local ISPs providing wireline and wireless services. Our gateway connectivity too is spread out over multiple gateway service providers.

Redundant Power Supply

Power is the most crucial aspect of any Datacenter, and this is why NetMagic has ensured multiple levels of redundancy in its power provisioning. Redundancies include twin primary feeders, a high-load bank of diesel generators, best-of-breed Merlin Gerin UPS Systems and Battery banks, and PDUs (power distribution units), ensuring uninterrupted power supply even in the unlikely event of a sustained power failure.

Redundant Precision Air-conditioning

To ensure optimal cooling of the equipment housed within the Datacenter, NetMagic has deployed redundant precision air-conditioning systems that closely monitor and regulate the ambient temperature and relative humidity of the Datacenter.

The HVAC units are powered by both normal and emergency electrical systems. These units are monitored through the building automation system; the failure of any unit triggers an alarm.

		Temperature maintained at 20 ± 2º C
		Humidity level maintained at 50 ± 5% humidity, non-condensing
		High efficiency micro vee filters to take care of dust levels, with an efficiency of 95 %. These can filter out particles of sizes up to 5-microns.

Security and Surveillance

To ensure physical security of the Datacenter, NetMagic has put in place multiple levels of physical and electronic security and surveillance measures. These include 24x7 security personnel, Access card readers, Biometric Scanners, and video camera surveillance.

Fire Protection

Comprehensive fire prevention and mitigation procedures protect the NetMagic Datacenter from any possible fire hazards. These include state-of-the-art high-sensitivity smoke detectors, high-speed-deployment FM-200 Fire suppression gas, periodic Fire drills, and escalation mechanisms. FM-200 gas ensures that no damage occurs to the equipment in the event of a discharge.

Connectivity and Bandwidth

NetMagic's Internet bandwidth is provided via redundant fiber optic cable to ensure maximum uptime and availability. The Datacenter is provided with multiple redundant STM-1 rings totaling over 1 gbps, from multiple local-loop providers for maximum redundancy.

Capped and burstable bandwidth solutions, comprehensive peering arrangements with other ISPs, and being one of the first ISPs in the country to connect to the National Internet Exchange of India (NIXI) ensure that NetMagic offers the best connectivity options to all our customers.

Hosting Infrastructure Options

	NetMagic's Racks have been custom-designed by APW, and are designed using high strength aluminum. These racks are designed to house server and networking equipment. Customers have the option of per-server solutions (1U, 2U, 3U, etc.), or Quarter, Half, or Full Rack Solutions. NetMagic Rack products are closed racks designed with Quarter, Half and Full Rack (12U, 18U, and 42U respectively) compartments where individual customers can host their servers and additional networking equipment, such as routers, switches, firewalls, etc. Each compartment comes with its own proprietary lock and key ensuring 100% security to the customer.
NetMagic Cage Hosting Solutions have been created keeping in mind the requirements of clients whose hosting or collocation requirements surpass standard Rack-based options. NetMagic cages are designed with open racks in mind. Each cage has its own proprietary lock and key ensuring 100% security to the customer. Full cages are the equivalent of 4 standard NetMagic Full Racks (168 U combined total space, plus alleys), whereas Half Cages are the equivalent of 2 standard NetMagic Full Racks (84 U combined total space, plus alleys). Basic Monitoring is provided by default with all rack and cage products. This service is passive in nature and does not generate any network traffic. NetMagic's world-class NOC (Network operations Center), utilizing IBM's Tivoli, in conjunction with premier CRM tools such as 'Remedy', checks for the server response at the Network level at specified intervals as part of the optional Advanced Monitoring Service.