Hosts their mission-critical SAP environment at NetMagic's carrier-neutral 20,000 sq.ft state-of-the-art Datacenter, leveraging the advanatges of world-class infrastructure, access to a complete suite of managed and professional services, and expertise in 24x7 Monitoring and Management of servers and network. Company Profile H. & R. Johnson (India) Limited is India's No. 1 tile company, offering a wide range of wall and floor tile products across various segments, a member of Johnson Ceramics International, UK, the global leader in the international tile industry. With a vast portfolio comprising 5 well-known brands in India (Johnson, Marbonite, Porselano, Endura & Milano) the company provides the most innovative products meeting international standards. They have state-of-the-art machinery at multiple manufacturing plants that are ISO compliant with both 9001, 14001 certifications as well as OHSAS 18001, which is given for excellence in safety standards.

Requirements and Challenges

H & R Johnson Requirement Capsule    Seamless migration and hosting of the SAP environment    Seamless migration, implementation and management of network    Monitoring and Management of the existing mail architecture    Network Security Services - Firewall Management    Disaster Recovery - Implementation and Management of a complex Data Backup and retrieval solution    Monitoring and Managing the complete system environment and network on a round-the-clock basis    24x7 Helpdesk Support

When H&R Johnson's decide to migrate their existing mission-critical SAP environment from an in-house location to a world-class datacenter, they were aware that a seamless and smooth migration would be no easy task, a difficulty exacerbated by the fact that the smooth migration had to be completed within a very short timeframe. In addition to the intimidating logistical challenges involved in the migration, the 24x7 SAP environment would have to be seamlessly integrated and implemented at the new location in a manner that would involve no downtime or loss of performance. H&R Johnson's SAP environment serves multiple plants and offices, which need to access the environment in realtime, on a 24x7 basis. In addition to hosting the SAP environment, they also need to manage their diversified network, Enterprise Mail systems, Network Security, Data Backup and Retrieval systems, and ensure that the servers are effectively managed on a 24x7 basis using effective 'drill-down'-capable mechanisms.

Making the right choice

After a comprehensive and rigorous exercise evaluating the top datacenters in the country based on their infrastructure, managed service expertise and skillsets, Network and Server monitoring and management capabilities, degree of carrier-neutrality, and 24x7 Support infrastructure, H&R Johnson selected NetMagic to be the provider of choice for hosting their mission-critical SAP environment.

NetMagic's Project Management division ensures that an end-to-end solution was created for H&R Johnson's requirements, vitiating the need to internally monitor and manage large and diversified systems and networks.

Solution Implementation, Seamless Integration

"The migration was so seamless that our users were not even aware that it had been carried out."- Devendra Dosi Dy. General Manager, H&R Johnson

When it comes to a mission-critical 24x7 application like SAP, seamlessly migrating a large multiple-platform environment and all elements of connectivity to a new hosting node is a significant challenge. NetMagic worked closely with H&R Johnson to ensure that the migration of their internal SAP datacenter to NetMagic's facility was conducted according to the highest standards of quality. Said Sharad Sanghi, CEO and MD, NetMagic "Migrating a large SAP environment from one facility to another while ensuring zero downtime was always going to be a significant challenge. Our Project management team and engineers worked closely with the client to ensure a smooth and seamless migration of the SAP systems and network elements that exceeded their expectations."

Devendra Dosi, Dy. General Manager of H&R Johnson confirmed - "Despite the fact that we set the highest standards at H&R Johnson, NetMagic exceeded all expectations, confirming our decision to choose them as our partner for our mission-critical It requirements. The complex migration procedure was executed so seamlessly, that our users were not even aware that it had been carried out."

From a Disaster Recovery implementation standpoint, NetMagic developed and implemented a unique Backup management custom solution that would enable data backup happening across diversified platforms to be consolidated to a single automated backup and retrieval system, underscoring their capabilities in being able to deliver rapid deployment solutions for complicated requirements.