Network Engineer - L3

Job Designation: Network Engineer - L3

Department: Operations

Reporting To: Team Leader

Work Shift: Rotating

Location: Mumbai

Primary Responsibility:

  • Monitor, troubleshoot, and escalate production problems per operations processes, affecting the network infrastructure that includes Routers , Switches, Firewalls and Load Balancers
  • Troubleshoot and resolve hardware and software issues of LAN/WAN, Firewalls and Load Balancers devices
  • Troubleshoot Routing and QoS related issues on the LAN/WAN
  • Implement change requests as per business needs on Routers, Switches, Firewalls and Load Balancers
  • Work with the vendor\product in delivery of data network service, hardware and software to agreed service levels
  • Supervising responsibilities including interviewing and training/coaching team members
  • Keep up to date with new networking products and services
  • Handling and Escalating highly impacting operational issues to upper Management and/or 3rd party vendor escalation
  • Network and structure cabling design and Implementation
  • Perform vendor interaction with internal and external support organizations
  • Participate in team projects and project/technology transition
  • Identify and resolve chronic issues

Mandatory Technical Skills:

  • 4-6 years experience in the troubleshooting and performance management of data infrastructure networks
  • Customer service skills and client focus
  • Hands-on experience troubleshooting Cisco routers & switches, Foundry/Brocade L2/L3Switches, Force10 and HP L2 switches
  • Knowledgeable in the following data circuit technologies TDM, MPLS, Ethernet, EoSDH and POS
  • Expert knowledge in service provider level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, RIP etc). Specific knowledge of BGP, OSPF and IP protocols in MPLS & none MPLS Environment
  • Experience working on CoS, QoS, WRED and related quality of service parameters
  • Good understanding of high availability fundamentals (HSRP and VRRP)
  • Hands-on experience on Cisco PIX, ASA and Fortigate Firewalls
  • Hands-on experience on Load Balancers ( Cisco , Citrix Netscaler, Radware and F5)
  • Hands-on experience of LAN switching technologies: STP, Trunking, Ether channel
  • Expert Knowledge of VPN technologies and IPSec and GRE protocols
  • Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
  • Organizational and problem-solving skills

Typical Years of Experience:

  • 7 – 10 years of experience

Education Qualifications:

  • Any Graduate/BE/B.Tech

Preferred Qualifications:

  • Engineering Background with CCNA/CCNP/CCIE

Mandatory Skills:

  • Self-driven and motivated to achieve success
  • Must have excellent communication and inter-personal skills
  • Should be able to handle teams
  • Assertive in communication

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