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Customer Case Studies
Solution Implementations by Netmagic for Leading Companies

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CLIENT:
Netmagic Solutions

INDUSTRY:
IT & ITES



Customer Profile

Netmagic Solutions is India’s leading Managed IT Hosting Services Provider, specializing in Internet Datacenter & Managed Hosting, Infrastructure Management, Managed Security, Cloud Computing, Application Hosting, Messaging & Collaboration and Disaster Recovery & Availability.

Netmagic’s SimpliCloud offering revolutionizes DR concept for small and medium enterprises (SMEs) running SAP on Windows

Objective

Implementing a reliable Disaster Recovery (DR) strategy and solution for a mission-critical application platform that was both robust and cost effective.

Challenges

Netmagic uses SAP for it’s billing, inventory, and order management systems. A SAP environment outage will impact business processes and cause revenue losses. Given that Disaster Recovery is a cost-center, the solution needed to be cost-effective without compromising on functionality and reliability. Using a Public Cloud IaaS platform seemed to be the prudent approach because of inherent attributes like instant scalability, rapid provisioning, simplified management, and a much lower TCO when compared to traditional hosting platforms.

Solution

Netmagic’s SimpliCloud – DR on Cloud

Key Benefits

  • Rapid Provisioning – the entire SAP DR solution could be ported on to the Cloud approximately three times as fast as it could be on traditional hardware.
  • Instant Scalability – scaling infrastructure on the Cloud does away with elongated provisioning times for hardware. Server, Network and Storage resources can be augmented in minutes rather than days or weeks.
  • Lower TCO – Significant savings in both hardware (servers, network, storage) and software licenses

Business Scenario

All small and medium enterprises typically face the same challenge: to keep costs in control so that they don’t affect profitability of the enterprise. Enterprises expect that IT investments of any kind must start reaping returns immediately which is why most of them automate and streamline their business processes.

However, along with investing in the automation of mission-critical processes it is imperative to have a Disaster Recovery strategy in place. Small and medium enterprises must invest in solution level of redundancy that will help keep them prepared in the event of a disaster and ensure that mission-critical applications recover in minimal time to help them resume critical business operations.

Most SMEs, however, fail to focus on DR primarily due to the huge investments required to set up an in-house DR facility. Other reasons include:

  • “I’ll cross that bridge when I come to it”: Also known as the ‘Ostrich Syndrome’, most IT Managers perceive disasters as improbably events that will probably never affect them.
  • Shortsightedness: Never having faced a disaster-related outage before, most SMEs fail to quantify the hourly loss they’d face in the event of critical systems going down.
  • Motivation: Lack of senior management consensus, no one to push the case for a DR solution internally and therefore it is in a state of limbo.
  • Surprisingly, though aware about the importance of having a DR system in place, a significant number of SMEs do not want to make huge investments in setting up a DR facility.

These factors drive an SME’s decision to indefinitely postpone planning and implementing a DR solution.

Solution Snapshot

Having a dependable DR solution is crucial for any enterprise whether large or small. In the event of a disaster, not ensuring continued business operations leads to irreparable losses in revenue AND reputation. For organizations who do not want to invest in having an in-house DR facility, a DR on Cloud solution such as Netmagic SimpliCloud is the best option.

Netmagic’s SimpliCloud is an Enterprise class Cloud Grid which is deployed on Cisco UCS, VMware and EMC. DR on SimpliCloud is designed to offer small and medium enterprises a revolutionary and unique DR solution that will enable them to have an efficient DR set up along with high availability. Netmagic Simply Cloud can be used both by SMB and large enterprises, can accommodate virtually unlimited users and is almost infinitely scalable

Netmagic SimpliCloud is an ideal solution for both SMEs as well as large enterprises that run a SAP environment for production, development and training. The flexibility to scale up or down and pay-as-you-use model inherent to the Cloud help mitigate the reluctance to invest in a capital intensive DR facility.

The following network diagram shows a high-level design of Netmagic’s SAP DR solution:

Netmaigc - DR on Cloud

The enterprise can deploy the SAP DR Solution on the Netmagic SimpliCloud using the following Virtual Environment:

  • Virtual Machines on Netmagic SimpliCloud with below Configuration:
    • VM 1: 4 vcpu; 8GB RAM; 120GB HDD; Windows 2003 ENT R2 64bit
    • VM 2: 4 vcpu; 10GB RAM; 270GB HDD; Windows 2003 ENT R2 64bit
  • Virtual Firewall
    • SimpliCloud Large Firewall Instance which provides support for Site-to-Site VPN Tunnel as well as Remote Client VPN
  • Site-to-Site VPN from SAP Dedicated Cisco PIX Firewall at the Primary site with the vFirewall as part of the DR Cloud.
  • The hardware sizing is designed for Recovery Time Objective (RTO) of 1 hour.
  • The transaction logs generated every 10 minutes and are shipped from Primary to DR site. Each transaction log is of approx 7-8 MB size.
  • The transaction log-shipping will not be applied immediately but after an interval of about 30 min from the start of every log-shipping process. Hence, the Recovery Point Objective (RPO) is 30 minutes in this case.

Key Takeaways

DR on Netmagic SimpliCloud extends the following benefits to small and medium enterprises:

  • It is a complete solution and offers the flexibility to pay-as-you-use.
  • Having physical servers for DR is expensive, but since this solution is on virtual servers, it is extremely cost-effective
  • DR on cloud allows business enterprises to choose the recovery window based on their requirements. The cost will completely depend on what they choose.
  • Scalability: Hosting the environment on the cloud allows hardware to be instantly scaled, drastically reducing upgrade lead times.