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Inframonitor Service Deliverables
Efficient Infrastructure Monitoring

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Inframonitor Service Deliverables

Efficient Infrastructure Monitoring


 

Netmagic’s InfraMonitor service is an integrated offering that leverages people, process and technology to deliver high availability of the monitoring platform. Service provides availability status, performance data, and alerts through single console. It is an easy to deploy service that allows monitoring of all layers of your infrastructure.

Service Catalogue

System Monitoring

  • OS, DB, select application, Application server, Middleware & Hypervisor monitoring

Network Monitoring

  • Switch, Router, Firewall, LB monitoring

Uptime Monitoring

  • URL / Port / IP / Link monitoring

WebSmart

  • Application Performance Monitoring

 

Service Deliverables

Service Component Activity Description Deliverable
Administration or Customer On boarding
  • Configuration of secure connectivity between monitoring and monitored networks
  • Configuration of backend tools for monitoring
  • Availability of Customer infrastructure in monitoring view of self-service portal
  • Alerts and notification for threshold violation
Change & Configuration
  • Setting user level access rights on self-service portal.
  • Grouping of infrastructure component as per customer requirement.
  • Threshold customization
  • Grouping Infrastructure as Application, Service or business group.
  • Change in threshold value for warning and critical alerts
Management
  • 24X7 monitoring platform support
  • Software updates, platform uptime
Reporting through Self-service portal
  • Monitoring of device statistics and parameters.
  • Standard monitoring reports
  • Multiple parameter refresh interval.
  • Multiple parameters polling interval for statistical report and trending.

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