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Infrastructure Management Services
Flexibility, Scalability, Efficiency  

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Infrastructure Management Services

Flexibility, Scalability, Efficiency


 

Overview

Given the rapid pace of change and increasing platform diversity in today’s technology environment, managing IT infrastructure has become extremely complicated and resource intensive. IT deployments keep falling back because business grows faster that your infrastructure can scale. Operational teams are constantly in reactive mode. And teams need to upgrade their skills on a continuous basis.

Netmagic’s Infrastructure Management Services (IMS) helps simplify your infrastructure management needs, while providing you with the much needed flexibility to manage your diverse enterprise IT environment. Our team of experts constantly monitors your IT infrastructure, using enterprise grade tools, proactively identifying and fixing faults much before it impacts your business.

With Netmagic’s IMS, you can leave day-to-day operations to our experienced infrastructure teams. We make sure your IT environment is continuously protected against threats and issues, enabling your own teams focus on strategic IT initiatives.

As part of NTT Communications’ global network of 140+ Nexcenter data centers, and with nearly two decades of experience in infrastructure management, Netmagic has a distinct edge over its competitors.


 

Key Differentiator

Lower Operational Risks

  • Integrated Service Management Platform
  • Multiple notifications – ticket, email and SMS
  • 100% Availability Alerts to ticket automation available out-of-the-box
  • Single-click audit and compliance

High Performance

  • Globally benchmarked service delivery and assurance processes
  • Shared tools and industry best practices

High Quality Teams

  • Highly experienced data center infrastructure and expert teams
  • Immediate access to a talent pool across all technologies & level of experience
  • In-house engineering teams
  • Dedicated centers of excellence

Scalability

  • Scale immediately by simply contracting for additional scope and quantity of services
  • Output based business model leverage on economics of scale leading to lower operational expenses per infrastructure asset

Customer Focus

  • 24x7 Network Operations Center and Security Operations Center that delivers SLA backed services
  • Proactive identification and resolution of issues
  • Multiple delivery models to suit different requirements
  • Improved Cash Flow Prediction