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NetMagic DEDICATED MAIL SERVICE

NetMagic's Dedicated Mail Service offerings are meant for customers whose mission-critical email requirements exceed the flexibilities offered by Shared Mail services. The service is comprehensive, and scalable, allowing our customers to add users dynamically without having to incur per-user or per-MB mailbox charges. Customers get exclusive use of the mail server, and have the flexibility to use any spare resources of the server to host additional resources, such as Webservers and applications.


Service Details

   Customers get POP/SMTP/IMAP access, along with access to their individual webmail interfaces
Compatibility with all standard mail clients
Antivirus Services - Blocking of virus infected mails by implementing server level anti-virus. Alert sent to sender
24x7 Support and Helpdesk
Firewall integration and Management (Premium)
Configuration Backup Implementation & Management
Mailbox Backup Implementation & Management (Premium)
Periodic Monitoring of the Mail server for Open relay
Periodic Monitoring of the Mail Server for Listing in DSBL / SPAM and other Resource Based Lists (RBL)
Based on the award-winning Qmail platform
Multi Domain Support
Global Address book (Not for multi domain)
Anti-Virus scanning of incoming and outgoing emails
Supports Anti-Spam features: In addition to mail blocking from ids listed with various blacklists, NetMagic provides administrator interface to customer to define domains and mail ids that he needs to block in addition to global blacklists
Send and receive attachments of any size as required by the customer
Acknowledgements for received and read mails at client level
New Mail Options - This configures settings for playing sounds and/or showing popup windows when new mail arrives

Feature List
Shared Mail
Dedicated Mail
(Standard)
Dedicated Mail
(Premium)
Architecture, Administration, and Standard Service Features
Industry leading Qmail platform
Yes
Yes
Yes
Server Details
NetMagic's high-performance Shared Mail Servers
Exclusive, Dedicated Mail server
Exclusive, Dedicated Mail server
Antivirus Protection
(Optional)
Yes
Yes
Anti-spam Protection
Standard
Standard
Standard
24x7 Helpdesk and Support
Yes
Yes
Yes
End-to-end Mail architecture Management
Yes
Yes
Yes
Compatible with any standard Mail client (Outlook, Outlook Express, Eudora, Communicator, Thunderbird, etc)
Yes
Yes
Yes
Attachments in mails
Yes
Yes
Yes
Access to Webmail, with POP and SMTP access
Yes
Yes
Yes
Address book for all users
Yes
Yes
Yes
Subfolder Management
Yes
Yes
Yes
Autoresponder and Vacation Messages
Yes
Yes
Yes
Delegated Administration panel (Create / modify users, manages aliases, monitor usage, etc)
Yes
Yes
Yes
Unlimited aliases
Yes
Yes
Yes
Additional Features
Server Configuration Backup
Yes
Yes
Yes
Individual Mailbox backup
No
No
Yes
Customized Webmail interface
No
Yes
Yes
Custom Attachment sizes
No
Yes
Yes
Firewall Integration and Management
Shared Firewall
Optional Dedicated Firewall
Dedicated Firewall as Standard
Multi-domain support
No
Yes
Yes
Exclusive use of the mail server
No
Yes
Yes
Advanced Display preferences
No
Yes
Yes
Message Highlighting
No
Yes
Yes
Multi-purpose server (customers can use the server for additional purposes, such as a Webserver, app server, etc)
No
Yes
Yes
'New Mail' Alert Options
No
Yes
Yes