1.	A World class NOC NetMagic's NOC is equipped with state of the art monitoring and management tools, and is manned 24x7 by highly skilled engineers. The complete gamut of skillsets is provided for, and includes expertise in Operating Systems, Databases, Data 3600 (Storage, Archival, Replication, Backup, and Retrieval), Network implementation and management, and Network Security. Tools used include IBM's Tivoli, Nagios, OpenNMS, MRTG, and third-party replication managers.
2.	Proactive Services and Solutions With NetMagic's Remote Management services for Servers and Networks, your mission-critical infrastructure is proactively managed to ensure highest levels of uptime, rather than a reactive or 'fire-fighting' approach that does not mitigate downtime as effectively.
3.	Realtime Portal View Through NetMagic's Realtime 'MyNetMagic' portal, you receive realtime status of all devices (servers and network elements) being monitored. A unified web-based portal with deep-level drill-down views tell you all you need to know about the status of your server and network infrastructure.
4.	Reliable, yet affordable. At NetMagic, we believe having access to world-class remote monitoring and management services shouldn't come at exorbitant costs. Our Remote Infrastructure Management services are world-class, yet affordable, and are available at a fraction of what your in-house costs would be for the same level of functionality.
5.	Safe hands. With NetMagic's Remote Infrastructure Services, your IT infrastructure is in expert hands. We have over 100 man-years of experience, and the best talent available. Our NOC is staffed 24x7 with L1, L2, and L3 engineers, which means that you can focus your attention on your core business instead of having to waste your efforts having to manage your networks and servers.
6.	World-class Policies and Procedures that are internationally certified and audited Why outsource to a provider that hasn't been certified at the highest level? With NetMagic, you can rest assured that your infrastructure is being monitored and managed by a provider whose entire scope of operations has been awarded ISO 270001 (formerly BS 7799-2). And it doesn't end there – we've also been audited by SAS as being SAS70 compliant.