InfraInsight

Key Features and Benefits of InfraInsight Service: -

•  Enhance productivity and minimize downtime of IT infrastructure or networks by leveraging expert root cause
   analysis using technology and human intervention
•  Improve operational efficiency of IT infrastructure by quickly isolating faults
•  Enhance availability of your mission-critical network/s and devices by leveraging expert problem resolution
   recommendation
•  Enhance the utility of IT infrastructure by timely monitoring and management of performance degradations

Overview

Netmagic InfraInsight Service offers expert root cause analysis with the best mix of technology and human expertise. Optimize the utility of your IT infrastructure by quickly isolating faults and addressing performance degradation.

Leverage Netmagic investment and expertise in IT infrastructure management to accurately isolate faults and performance issues in your IT infrastructure. Netmagic's highly specialized teams focus on networks, OS, databases, web servers, and applications for numerous clients worldwide and on a 24x7 basis. These highly knowledgeable and skilled teams leverage best of breed technology to perform correlation and root cause analysis of faults. Your on-site technicians could speedily restore your IT environment to normal functioning by leveraging NM's problem resolution recommendation.

Netmagic InfraInsight service helps you: -

•  Interact with technology specialists (NW, OS, db, web servers, and applications)
•  Obtain expert fault isolation and problem resolution recommendation
•  Obtain guaranteed response times during emergencies
•  Have 24x7 telephone access and email support for incidents
•  Cover unlimited number of incidents

Contact Netmagic at _rimsales@netmagicsolutions.com for a detailed list of supported NW devices, servers, applications, databases, and OS.