Inframanage Services
Key Features and Benefits: -
• Enhance responsiveness with speedy alignment to the ever changing business demands of your internal IT
clients by leveraging Netmagic's well-architected highly adaptable IT infrastructure
• Provide the latest IT infrastructure management technology and tools to your internal IT clients and meet their
ever changing technology demands without heavy investment and retooling
• Reduce IT operational pressures and enhance operational effectiveness by leveraging Netmagic's standards
compliant processes (SAS 70 Type II and ITIL)
• Enhance the utility and availability of IT infrastructure for your internal IT clients leveraging Netmagic's
competency of subject matter and domain experts
• Reduce IT infrastructure management costs partnering with Netmagic's highly knowledgeable, skilled, and
experienced technical experts
Overview
Netmagic InfraManage Services are meant for enterprises that have internal IT clients who expect:
• IT to meet with their incessant and ever changing business demands
• Latest and greatest IT technology products
• Repeatable, predictable, and highly effective operational processes
• High performance and utilization from use of technology
Netmagic InfraManage services feature administration, operations, and management of the enterprise IT infrastructure. The service spans: -
• Routine maintenance
• Service desk
• Management of
• Faults
• Change
• Configuration
• Performance
• Availability
• Security
A sample of Netmagic InfraManage services is shown below. Clients pick and choose the desired type of service that best meets their requirement
| InfraManage Services Options | Infrastructure Components Managed |
| Network | Switches, routers, and load balancers |
| Windows | Windows OS, services, and hardware (Intel/AMD) |
| Linux | Popular Linux offerings and hardware |
| Solaris | Sun Solaris and hardware (SPARC, Intel, and AMD) |
| Microsoft Exchange | Exchange mail server administration, provisioning, tuning |
| Oracle | Oracle database administration, fine tuning and management, includes replication in standalone and clustering environments |
| Microsoft SQL | End to end management and fine tuning in standalone and clustered environments |
| MySQL | End to end management and fine tuning in standalone and clustered environments |
| OpenMail | OpenMail server administration, provisioning, tuning |
| Backup | Backup and recovery management |
Contact Netmagic at
rimsales@netmagicsolutions.com for the latest list of InfraManage service options for NW devices, servers, applications, databases, and OS
