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InfraMonitorService

Monitoring is the key to effective management. We enable you to monitor availability and performance of your IT systems so that you can proactively take actions to maintain high uptimes. Single dashboard for entire IT setup, providing comprehensive information on health of your systems, thresholds, alerts and reports keeps you on top of situations with ease.

Business view provides you the flexibility to combine IT components by applications or geographies or departments. This enables you to quickly look at the user based impacted based on availability, performance and alert information provide for the group.

You engineers can do self allocation of an alert by simply clicking on the alert. The tool updates the online status with the name of the technician working on the ticket. There are many such features provided which will help you manage setup effectively.

Netmagic provides 24*7 support (over Phone and email). The support is provided for resolving any issue with the monitoring system setup or requirements of changing threshold configuration parameters in the backend monitoring system

Contact Netmagic at rimsales@netmagicsolutions.com for a detailed list of supported NW devices, servers, applications, databases, and OS.


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