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Netmagic SAP Application Services

SAP Application hosting and management from Netmagic is an outsourcing offering situated in between application management and infrastructure management: it includes day-to-day operation of the application environment, optimization of the environment, and management of the infrastructure related part of the application.

Business Value to Customer:

• You can reduce investment in building-up and provision of expertise for IT infrastructure service management     on SAP Netweaver Business Platform, Operating System and Database Administration and can concentrate on     your core competency.
• SAP Business Application(s) are hosted and managed in a state of the art IT infrastructure environment
• Can outsource continuous monitoring and operations of all SAP application components to professional and    competent support staff as per the Service Level Agreement.
• Guaranteed support levels without bottlenecks and response times that will optimize the profit of the customers'    software investments
• Predictable, transparent and calculable costs for application outsourcing and maintenance on the medium and    the long term
• Cost Savings by reducing Total Cost of Ownership and strengthening operations quality
• No concern for data security, scalability and manageability
• Custom High Availability & Disaster Recovery solutions.
• SAP Application customers can have an appointment access at the data center at any time.

SAP Application Services Bouquet:

• Hosting Services - Dedicated/Shared Hosting, Co-location
• Infrastructure Provisioning & Management of Hardware, Storage and Network
• Database Management
• SAP Netweaver (Basis) Administration
• SAP Transport Strategy Management
• Change Request Monitoring
• Security Management with Disaster recovery
• Interface Management (case to case basis)
• Upgrade / Support Packages
• Workload Analysis and Optimization of application components
• Authorizations & Role management and corrections services
• Managed Firewall & Load Balancer
• High Availability and Disaster Recovery Solutions
• Extended monitoring and optimization of SAP applications and system landscapes


Download the SAP Application Hosting Services Brochure.


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