Storage Administrator – L3
Department: Operations
Reporting to: Team Leader – COE
Work Shift: Rotating Shift
Location: Mumbai
Primary Responsibilities
- Carry out proactive and reactive administration on Storage (HP,Hitachi,EMC any two ) along with Brocade switches or Cisco MDS switches must and Backup technologies (VERITAS Netback up or Tivoli Storage manager)
- Responsible for mentoring L1 & L2 resources
- Ability to communicate and listen effectively
- Ability to understand Business requirements and translate them into technology solutions
- Ownership of Infrastructure and responsible for service uptime / availability
- Hands on experience and ability to do Root cause analysis, Problem & Capacity Management
- Inclination towards emerging technologies
- Ensure adherence to process
- Prepare SOPs and Operational Runbooks
Secondary Responsibilities
- Provide technical support to Sales Engineering team
- Provide effective training
Mandatory Technical Skills
- Hands on experience on any of Storage and backups
- Hands on experience on zoning, hard zoning soft zoning
- Hands on experience on creating LUNs, storage group, implementation of new SAN
- Good understanding of firmware upgrades and day to day SAN and Backup issues
- In-depth working knowledge of any SAN, backups
- Working knowledge on any hardware like HP/Sun/IBM/Dell and corresponding tools like EMC Navisphere, Unisphere , Hitachi Storage Navigator, HP StorageWorks Command View EVA, etc
- Good working Knowledge on SAN topologies, RAID, NAS and SAN
- Good understanding of Storage (SAN \ NAS)
- Prior experience in any of these industry (Datacenter, ISP, Service provider)
Desired Technical Skills
- Familiar with Storage, backups concepts
- Good understanding of Internet applications
Typical Years of Experience
- 6+ years of relevant experience
Education Qualifications
- BE
Preferred Qualifications
- Engineering Graduate
Mandatory Skills
- Self driven and motivated to achieve success
- Good communication skills
- Team Player
- Assertive in communication

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