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12 Steps To Ensure Successful SAAS Delivery

How To Protect Revenue, Renewals & Customer Satisfaction

Software as a service (SaaS) continues its fast-paced growth as companies seek shorter deployment times, faster ROI and more flexible pay-as-you-go pricing. Gartner estimates this growth is going to continue for the foreseeable future as the market grows to $16 billion by 2013. While there is significant growth potential for SaaS offerings, there are also major barriers to adoption including customization and security concerns, outstanding questions about the total cost of ownership, and ongoing challenges with web application performance and stability.

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