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Insights and trends on the latest technologies  

Top 5 ways technology will change your business in 2020


Depending on the sector you are in, here is how technology could change it. We take a look at five key trends that will impact your business in 2020.

Faced with a digital assault of pure play e-commerce vendors, retail owners are looking to redefine customer experience with Augmented Reality. For example, IKEA’s mobile app allows customers to virtually place IKEA products in their living rooms and imagine how a piece of furniture will look. Some fashion online retail e-commerce players are using AR to show customers how a particular piece of clothing will look on them. A Gartner study predicts that by 2020, 46 percent of retailers planned to deploy either AR or VR solutions to meet customer service experience requirements.

 


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