Stay resilient and protected around the clock

One of the key aspects which helped us choose Netmagic was the knowledge bank that the technical and business teams at Netmagic possess – as well as the understanding of our business criticality. To quote an example, we have a few in-house developed applications that had some issues porting onto the cloud model. Netmagic's timely advice and support to smoothly manage this challenge and get optimum performance was commendable

We have a long lasting relationship with Netmagic. We have access to their senior architects, technology experts and database experts. The senior management, including the CEO, is always available to discuss issues and innovations that we might need addressed at any point in time

We have worked out a model with Netmagic where our spend on IT is not only cost efficient but also gives us the flexibility to manage our cash flows. We adopted a linear way of allocating IT spends where we do not have to provision for a huge CapEx initially and we only pay for what we use

Netmagic is a SAP certified partner whereas other providers that we evaluated were not SAP certified. We got good inputs from the Netmagic team on hosting our SAP ERP application. The team at Netmagic addressed our concerns for having a highly available and scalable IT infrastructure for this application. Being a business critical application for us, it was crucial that there was no downtime, as this would affect the smooth functioning of our internal business processes. Netmagic addressed our concerns and also provided us the scalability

Having a website that was available 24x7 was crucial because readers come to our site for business related updates. With Netmagic Solutions as our technology partner, we have been able to provide our customers with a consistent and enhanced portal experience. We're happy with Netmagic's team support and their response to any request we submit. Our association with them has indeed been fruitful.

SAP as a tool is core to Netmagic's business operations and thus not having DR was never an option. With the organization scaling and depending heavily on SAP, we were forced to implement DR. With multiple Datacenter's that Netmagic has and access to the huge bandwidth pipe made it easier. With cloud computing and virtualization becoming commonplace it was inevitable that where ever possible, Netmagic being a thought leaders, applications were being moved to a virtualized or cloud environment.

Our core focus has been customer delight through our core offerings and we did not want to deal with any technical headaches. In addition, we planned to roll out new services like futures trading, currency deliverables and mobile trading. That is why we decided to focus on our strategic value proposition and go in for a reliable hosting partner-Netmagic

Migrating a large SAP environment from one facility to another while ensuring zero downtime was always going to be a significant challenge. Netmagic’s project management team and engineers worked closely with us to ensure a smooth and seamless migration of the SAP systems and network elements that exceeded our expectations

Netmagic has worked magic on our operations. Since adopting their managed IT services, our business has experienced significant growth and the quality of services provided has always lived up to our expectations. In fact, the Netmagic team understands and gives full support to our clients when they visit the Netmagic datacenter facility. On their part, our clients too are highly satisfied with this new technology environment.

We have assured scalability of our IT infrastructure for the next 5 years without any additional cost and also have the flexibility to provision resources as and when they are required. Netmagic’s efficient 24x7 IT infrastructure management and monitoring services ensure that our infrastructure is always up and running

Our experience with Netmagic has been excellent. Though we do have difference of opinion at times, but the entire Netmagic team right from the CEO to other senior management team members have always been warm and ensure that they listen to the voice of the customer.