Why 2022 will be a year of massive IT infrastructure efficiency gains

  • Shriranga Mulay
  • Mar 08, 2022
  • 5 min read
Why 2022 will be a year of massive IT infrastructure efficiency gains

The year 2021 was a landmark year. This was the year when digital initiatives accelerated at a frantic pace. Cloud was undoubtedly at the center of every major digital initiative, and was responsible for helping many businesses survive and compete in a tough environment. Enterprises realized the immense value of the cloud, thanks to the cloud’s OPEX model which suited the existing scenario, as it gave enterprises the flexibility to pursue growth without sacrificing on infrastructure related needs. A recent report by IDC underscored the rising importance of the cloud. The recent IDC report stated that the public cloud service market in India (which includes IaaS, PaaS solutions and SaaS) -- stood at $2.2 billion for the first half of 2021 (January-June). Many organizations are adopting cloud-first models and are citing an increase in spend on cloud-related infrastructure.

AI will heavily influence the functioning of datacenters
In 2022, data centers will continue to evolve to be more intelligent and agile. It is expected that AI will play a bigger role in improving the efficiencies of data centers. With heavy demands on networks and a huge escalation in cybersecurity attacks, AI will play a dominant role. Till date, enterprise data centers have traditionally been operated manually, demanding high levels of monitoring by alert and skilled people. Recent advances in AI are making it possible to automate many processes. In 2022, AI will be a default option to automatically scan and update software updates or patches where required, and in proactively identifying and alerting issues related to network or application performance or security. AI will also be increasingly used to significantly improve data center performance and reliability through the ability to predict failure and optimize performance of IT infrastructure.

Automation & Self Service will be at the center of every initiative
Given the huge and increased workload on IT staff, the task of managing the increased requests from users, Performing the Infrastructure & Application Life Cycle Management Tasks have proven to be overwhelming. Automation comes as a great relief and plays a vital role in managing Infrastructure with optimal IT resources. From helping in automatic password resets to Infrastructure provisioning to email id creation to providing application access – Automation & Self Service can reduce the Mundane workload for IT staff in a huge way and they can be rebadged for Intelligent & Quality work.

App modernization will accelerate at a faster pace
In an era marked by rapid digitization, most firms today have embarked on a huge drive towards Digital Transformation which is the need to be relevant & responsive to the customer needs in the current and upcoming digital era. There still exist a lot of Legacy & Monolithic Applications, which need to be made ready to be able to deliver the required services or products in a digital world. IDC, for example, predicts that the digital economy will increase at a faster pace, with over 65% of APAC GDP expected to be digitalized. IDC also says that by 2025, 75% of business leaders will leverage digital platforms and ecosystem capabilities to adapt their value chains to new markets, industries, and ecosystems. This means that existing applications have to be refactored or reengineered for making sure that they are ready for a cloud-enabled world, which helps them to scale faster and better. App modernization will hence acquire a new momentum in 2022.

Sustainability to be a major area of focus
Another major trend in the data center space is the huge focus on sustainability. Every major player and all the major hyperscale data center players have relentlessly pursued practices to squeeze out energy savings from their data centers. This is expected to escalate further as every company tries to be more energy efficient. Globally, there is already a major shift towards sustainable practices. For example, by 2025, 90% of G2000 companies will mandate reusable materials in IT hardware supply chains, carbon neutrality targets for providers' facilities, and lower energy use as prerequisites for doing business. It is imperative for data center players to follow this mega trend. Alternative Energy Sources & Zero Carbon neutrality would be something the whole of the World would continue to focus upon and technological advancement in this area will continue to evolve and the Datacenter providers would be keenly observing them to adopt them.

Everything as a service model will gain prominence
With more and more companies keen on transitioning to the cloud and adopting a cloud-first model, the demand for managed service providers will increase at a rapid pace. MSPs will also increasingly offer a Platform Based ‘as a service’ model to offer every possible service delivered via the cloud. This could include popular services such as DR as a Service, Managed Security Services, Managed Infrastructure & Application Services to Proactive/Predictive network & Infrastructure monitoring. Gradually, 2022 will also see many small and mid-sized firms adopt services from MSPs to strengthen their digital transformation journey.

Network transformation will gain prominence
In 2022, network transformation will play a major role, and more enterprises will look at modernizing their existing networks. The network undoubtedly plays the most crucial role in any digital transformation initiative. The network infrastructure also needs to be modernized to shape up to the demands of the new world, else that would adversely impact the organizations digital transformation initiatives. Also, the overall benefits of moving to the cloud would not be achieved. This is corroborated by NTT’s 2020 Global Network Insights Report, which states that cloud and services investments are increasing and outpacing the organizations’ on-premises infrastructure spend, causing refresh and upgrade patterns to show signs of slow down. In the research, NTT discovered almost half (47.9%) of businesses’ network infrastructure assets were ageing or obsolete, which significantly reduced the network’s ability to deliver what businesses need. The majority of organizations (60%) said that by 2023, networking will be deemed as core to their digital strategies and believed that the network was one of the key platforms in their digital transformation journey.

In 2022, we hence, can expect enterprises to pay huge focus in modernizing their networks. There will also be a major focus on SD-WANs. With SD-WANs, enterprises can set policies with respect to prioritization and ensuring minimum bandwidth, which helps in ensuring service assurance across the multi-cloud ecosystem. Additionally, as SD-WANs have the capability of measuring the QOS (Quality of Service) within the network. They can monitor the network performance parameters such as latency, jitter and packet loss. With the advent of 5G we believe SD-WANs will be in huge demand in 2022, and specifically in remote Locations.

2022 will hence be a year of massive improvement in efficiencies – where every parameter related to IT infrastructure, will be measured and monitored actively. From squeezing out energy gains to running data centers that can recover quickly in the case of a disaster to ensuring a proactive defense mechanism, the IT infrastructure in 2022 will be far more sustainable and resilient.

Shriranga Mulay

Shriranga Mulay

Head - Product Engineering & Innovation, NTT Ltd. in India.


With over 30 years of rich industry experience, Shriranga Mulay leads Product Engineering & Innovation in India for NTT Ltd., a US$11 billion global technology services company. He has been an integral part of the erstwhile NTT-Netmagic leadership team for over two decades and served as the Senior Executive Vice President & Chief Technology Officer.

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