NSE.IT Limited

  • Jan 28, 2013
  • 3 min read
NSE.IT Limited

Business Case

NSE.IT has been a pioneer in designing innovative solutions that are datacenter specific and ensure 99.99% uptime for their customer’s IT infrastructure. As these solutions are mission-critical for NSE.IT’s customers and need to be ‘always on’, NSE.IT sought to partner with a managed IT hosting service provider who could guarantee 99.99% uptime for the IT infrastructure on which these applications are hosted.

Solution

  • IDC & Managed Hosting - Colocation, Ethernet, Firewall, Switch, Domain Name, Automated Backup (PetaVault)
  • Mail & Messaging - Shared Linux Mail

 

Key Benefits

  • Scalability and flexibility of facility and IT infrastructure to accommodate future projects and growth
  • High availability of IT infrastructure and 99.99% uptime ensures a consistent customer experience
  • Round the clock support, maintenance and technical expertise ensures faster turnaround times (TAT) and improved performance levels
  • A robust and a scalable IT infrastructure helps support NSE.IT customers’ expansion and growth plans

 

Business Scenario

NSE.IT is a pioneer in designing innovative solutions for addressing the IT requirements of its customers.These solutions are datacenter specific and are mission critical for NSE.IT’s customers. Hence, NSE.IT wanted to partner with a managed IT hosting service provider who could provide a highly available and scalable IT infrastructure with a guaranteed 99.99% uptime for its customer’s IT infrastructure.

 

Value Proposition

The reason why NSE.IT chose NTT Global Data Centers and Cloud Infrastructure, India, as their managed IT hosting service provider was because of a similarity in approach of both the companies– providing innovative, highly scalable and available solutions to customers that surpass their expectations.

Says Milind Kamat, Asst. Vice President - IMS, "We have been partnering with NTT Global Data Centers and Cloud Infrastructure, India, since 2004-2005 for providing hosting solutions to our customers that guarantee 99.99% uptime for their mission-critical applications. We also provide disaster recovery solutions to our customers through NTT Global Data Centers and Cloud Infrastructure, India's datacenters. One thing that makes NTT Global Data Centers and Cloud Infrastructure, India, stand apart from other hosting service providers is their ability to understand individual customer needs and design a solution suited to those needs."

 

Currently NTT Global Data Centers and Cloud Infrastructure, India, offers pure hosting services, backup and recovery solutions and mail and messaging services to NSE.IT’s customers. Says Milind Kamat, "We have availed of NTT Global Data Centers and Cloud Infrastructure, India's services both in Mumbai and Bangalore for our customers. In Bangalore we have a DR site for some of our customers."

 

He further adds, "Some of our customers have availed of hosting services from NTT Global Data Centers and Cloud Infrastructure, India, for hosting their mission critical applications. The biggest benefit that they have derived out of this partnership is an 'always on' and highly available IT infrastructure with zero downtime."

 

NSE.IT and NTT Global Data Centers and Cloud Infrastructure, India, jointly approach a customer who wants to avail of hosting services. After a detailed discussion that focuses on the customer's requirements, a solution tailored to the customer’s requirements is presented.

 

Says Milind Kamat, "NTT Global Data Centers and Cloud Infrastructure, India, has always been intuitive of our customer's needs and have been very cost efficient too. They are able to rise to the expectations and deliver a solution that is tailor made for every individual customer of ours. This has been a hallmark of our relationship of over a decade now."

Key Takeaways

The benefits of this partnership between NSE.IT and NTT Global Data Centers and Cloud Infrastructure, India, have been many for NSE.IT's customers besides an 'always on' IT infrastructure with 99.99% uptime. Says Milind Kamat, Asst. Vice President - IMS, "One of the most important benefits that we have derived is practically zero downtime for any service we provide to our customers through NTT Global Data Centers and Cloud Infrastructure, India's datacenter. Turnaround time (TAT) for any issue has been spontaneous - a responsibility shared by NSE.IT and NTT Global Data Centers and Cloud Infrastructure, India, jointly. The teamwork between NSE.IT and NTT Global Data Centers and Cloud Infrastructure, India, has ensured that the customer’s infrastructure is managed in a highly professional manner."

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