Unified infrastructure management

Compliant, secure and agile

More than 2,500 Indian organizations rely on us for their ICT needs

Managed Services reimagined

In unpredictable times, organizations need to stay agile and innovative. It takes continuous foresight to rebuild and reinvent new business models. Our Managed Services portfolio helps you focus on what matters most in today’s competitive landscape, while minimizing risks and revealing new opportunities. As an end-to-end platforms, hosting and application managed services provider, we are well-positioned to provide you true end-to-end ownership of SLA.

We are pioneers in this space.

97%

Clients have rated their NTT-Netmagic experience Good to Excellent!

We add value at every stage of the customer journey. We believe that proactive customer engagement measures are critical to creating an exceptional customer experience.

2020 Global Managed Services Report

Understand how smart sourcing plays a vital role
in helping global organizations rise above disruption.

Services

Your digital agenda is our number #1 priority. Our strategic offerings help in bringing it to life.

Systems

OS types supported include Windows, Linux, Unix and virtualization hosts.

Networks

Manage complex, multi-carrier environments through a single interface.

Multi-Cloud

On-demand Multi-Cloud solutions to drive your growth strategy

Consulting

Industry standard best practices to optimize your infrastructure or cloud spend

Middleware

A single partner to manage and optimize a wide range of middleware

Applications

Fully managed servers & application servers without administrative worries

Storage & Backup

Protect data and legacy IT investments from risks and security threats.

Security

Solve complex security challenges across diverse technology platforms.

Data Resiliency

Assured business continuity with end-to-end DR services

Our Network Operations Centers

We provide end-to-end management of DC infrastructure for Microsoft towers, Linux & Unix, databases, storage & backup, networks, middleware, and monitoring services, including SAP Basis.

Our NOCs are located in strategic locations in India.

  • Dedicated NOC - Custom, shift-based support provided on a dedicated model
  • Shared NOC - Services provided in a monthly pay-per-device, shared model
  • Hybrid NOC - Premium support for customers who need a focused approach

Value drivers

Managed Services driven by:

  Proactive availability and performance measurement

  Fault management & resolution

  Problem management

  Patch management and compliance

  Configuration management

  DR management and automation

  Automation in detection & alerts services

  Customer Self-Service Portal

  • Self-service at your fingertips

  • Use our self-service automated DNS and firewall management portal for accelerated delivery and resolution.

End-to-end approach

We follow a value-adding comprehensive approach, right from consulting to operations.



DevOps ecosystem

A mature ecosystem of industry leading tools for monitoring, management, security and compliance of managed assets, ready to plug into your continuous delivery pipeline.

Seamless transition
management

Get high-visibility knowledge transfers that take into account unique stakeholder priorities and requirements.


Efficient delivery
management

Experience risk-free service delivery with clearly defined metrics, governance, and delivery models.


Benefits

99.99% uptime

Assured IT services availability round the-clock


Prevent outages

Avoid unplanned failures and disruption of business.

Resilient IT

Bounce back through our proven DR and state-of-the-art DC services.

High flexibility

We can accommodate your unique requirements rapidly and on-demand.

100% compliance

Aligned and up to date with changing regulatory standards

Full optimization

Digitally transformed, risk-free and lean infrastructure landscape

Increased focus

More time and resources available to develop core business

Cost advantage

Long-term, tangible benefits include reduced TCO and increased ROI.

Plans and packages

Select the plan that best suits your requirements.

Asset-based billing

A fixed rate per unit of each asset per month. Your outflow aligns as per the assets in use.

Fixed billing

A fixed monthly fee for the scope and assets under management

Percentage billing

Charges are a percentage of the cloud billing. Aligns closely to your cloud usage.

Resource-based billing

Charges are a based on number of resources deployed in the project.

Why NTT-Netmagic?

True end-to-end ownership of SLA

Our Managed Services portfolio helps you focus on what matters most to your business in today's competitive landscape.

Multiple platform-based cloud services

IaaS, PaaS and SaaS are available on-demand, easing IT contract complexities.

Proven expertise in complex IT projects

Trusted partners in managing complex IT infrastructure landscapes since 20 years