Unified infrastructure management
Compliant, secure and agile
More than 2,500 Indian organizations rely on us for their ICT needs
Managed Services reimagined
In unpredictable times, organizations need to stay agile and innovative. It takes continuous foresight to rebuild and reinvent new business models. Our Managed Services portfolio helps you focus on what matters most in today’s competitive landscape, while minimizing risks and revealing new opportunities. As an end-to-end platforms, hosting and application managed services provider, we are well-positioned to provide you true end-to-end ownership of SLA.
We are pioneers in this space.
97%
Clients have rated their NTT-Netmagic experience Good to Excellent!
We add value at every stage of the customer journey. We believe that proactive customer engagement measures are critical to creating an exceptional customer experience.
2020 Global Managed Services Report
Understand how smart sourcing plays a vital role
in helping global organizations rise above disruption.
Services
Your digital agenda is our number #1 priority. Our strategic offerings help in bringing it to life.
Systems
OS types supported include Windows, Linux, Unix and virtualization hosts.
Networks
Manage complex, multi-carrier environments through a single interface.
Multi-Cloud
On-demand Multi-Cloud solutions to drive your growth strategy
Consulting
Industry standard best practices to optimize your infrastructure or cloud spend
Middleware
A single partner to manage and optimize a wide range of middleware
Applications
Fully managed servers & application servers without administrative worries
Storage & Backup
Protect data and legacy IT investments from risks and security threats.
Security
Solve complex security challenges across diverse technology platforms.
Data Resiliency
Assured business continuity with end-to-end DR services
Our Network Operations Centers
We provide end-to-end management of DC infrastructure for Microsoft towers, Linux & Unix, databases, storage & backup, networks, middleware, and monitoring services, including SAP Basis.
Our NOCs are located in strategic locations in India.
- Dedicated NOC - Custom, shift-based support provided on a dedicated model
- Shared NOC - Services provided in a monthly pay-per-device, shared model
- Hybrid NOC - Premium support for customers who need a focused approach
Value drivers
Managed Services driven by:
Proactive availability and performance measurement
Fault management & resolution
Problem management
Patch management and compliance
Configuration management
DR management and automation
Automation in detection & alerts services
Customer Self-Service Portal
-
Self-service at your fingertips
-
Use our self-service automated DNS and firewall management portal for accelerated delivery and resolution.
End-to-end approach
We follow a value-adding comprehensive approach, right from consulting to operations.
DevOps ecosystem
A mature ecosystem of industry leading tools for monitoring, management, security and compliance of managed assets, ready to plug into your continuous delivery pipeline.
Seamless transition
management
Get high-visibility knowledge transfers that take into account unique stakeholder priorities and requirements.
Efficient delivery
management
Experience risk-free service delivery with clearly defined metrics, governance, and delivery models.
Benefits
99.99% uptime
Assured IT services availability round the-clock
Prevent outages
Avoid unplanned failures and disruption of business.
Resilient IT
Bounce back through our proven DR and state-of-the-art DC services.
High flexibility
We can accommodate your unique requirements rapidly and on-demand.
100% compliance
Aligned and up to date with changing regulatory standards
Full optimization
Digitally transformed, risk-free and lean infrastructure landscape
Increased focus
More time and resources available to develop core business
Cost advantage
Long-term, tangible benefits include reduced TCO and increased ROI.
Plans and packages
Select the plan that best suits your requirements.
Asset-based billing
A fixed rate per unit of each asset per month. Your outflow aligns as per the assets in use.
Fixed billing
A fixed monthly fee for the scope and assets under management
Percentage billing
Charges are a percentage of the cloud billing. Aligns closely to your cloud usage.
Resource-based billing
Charges are a based on number of resources deployed in the project.
Why NTT-Netmagic?
True end-to-end ownership of SLA
Our Managed Services portfolio helps you focus on what matters most to your business in today's competitive landscape.
Multiple platform-based cloud services
IaaS, PaaS and SaaS are available on-demand, easing IT contract complexities.
Proven expertise in complex IT projects
Trusted partners in managing complex IT infrastructure landscapes since 20 years