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Remote Datacenter Management (RDM)
An end-to-end management of all datacenter infrastructure  

RDM

An end-to-end management of all datacenter infrastructure

 

Through an optimal mix of onsite and offshore services, we offer a comprehensive and integrated suite of remotely managed services to your on-premise or outsourced datacenters.

NTT Com-Netmagic’s RDM framework is designed to help you consolidate, standardize and set uniform performance SLAs for your IT operations, across multiple datacenter locations, technologies, business processes and IT user groups.

 

Why RDM

Unified visibility, management and policy enforcement across disparate datacentres and workloads

Comprehensive suite of management dashboards and reporting capabilities

End-to-end visibility of IT infrastructure from a security perspective

Flexibility to use customer owned tools, ensuring investment protection while outsourcing operations

Sensitive to agile interactions between ITOps and DevOps

Use of statistical and analytical tools such as Fishbone, FMEA, etc.