Response time from support teams, solutioning teams and senior management at Netmagic has been a WOW factor. Support and responsiveness from Netmagic has been prompt and highly involving.
Viraj PatelVice President - Technology
The good thing about Netmagic is that they manage their servers very well–technical knowledge on how to run a data center was the key reason of us to choose Netmagic. Processes for seamless monitoring, implementation and configuration of hosted infra and the security process at Netmagic was very impressive and as per our needs.
Shamik SharmaChief Technology and Product Officer
While interacting and evaluating various service providers, we realized that the technology spark that we wanted in a partner who could help us grow was present in Netmagic Solutions. We realized that the people who were interacting with us were great at technology. They could understand our requirements, relate it to what we needed and come up with the best possible solution based on our specific needs. So it was very natural for us to choose Netmagic Solutions as our hosting partner.
Amod MalviyaSVP & Head, Engineering
One of the key aspects which helped us choose Netmagic was the knowledge bank that the technical and business teams at Netmagic possess – as well as the understanding of our business criticality. To quote an example, we have a few in-house developed applications that had some issues porting onto the cloud model. Netmagic's timely advice and support to smoothly manage this challenge and get optimum performance was commendable
Manpreet Singh SabharwalDeputy Vice President
We have a long lasting relationship with Netmagic. We have access to their senior architects, technology experts and database experts. The senior management, including the CEO, is always available to discuss issues and innovations that we might need addressed at any point in time
We have worked out a model with Netmagic where our spend on IT is not only cost efficient but also gives us the flexibility to manage our cash flows. We adopted a linear way of allocating IT spends where we do not have to provision for a huge CapEx initially and we only pay for what we use
Anup PurohitHead – IT
We have been running Elektron for over a year and an half at BSE. Netmagic’s service levels have not dropped, the team is accessible and their turnaround time (TAT) to any operational situation is fast. It is easy to reach their senior management team, which has helped build confidence in Netmagic’s abilities to handle hosting of Elektron efficiently.
Paresh HedeChief Technology Officer
Netmagic is a SAP certified partner whereas other providers that we evaluated were not SAP certified. We got good inputs from the Netmagic team on hosting our SAP ERP application. The team at Netmagic addressed our concerns for having a highly available and scalable IT infrastructure for this application. Being a business critical application for us, it was crucial that there was no downtime, as this would affect the smooth functioning of our internal business processes. Netmagic addressed our concerns and also provided us the scalability of adding more users to the application as our business grew.